Returns & Exchanges
At Nativotx, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags attached. Our goal is to make your shopping experience as seamless as possible, from the first click to a hassle-free exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all labels are intact, and include the packing slip provided in your digital confirmation.
Print and Ship
Download your prepaid shipping label, attach it securely to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing